Warranty Coverage

• ● Warranty Duration and Exceptions

Our warranty period is 12 months from the date of commissioning, covering manufacturing defects only. However, please note that electrical components and consumables are not included in this warranty. The warranty covers manufacturing defects exclusively and does not extend to wear and tear resulting from regular equipment operation.

We take pride in the quality of our products and strive to ensure that you receive only the best.

• ● Covered Products

All our products are covered against manufacturing defects, ensuring your satisfaction with our quality standards.

• ● Refund Policy

We do not have an refund policy.

• ● Replacement Policy

For products experiencing manufacturing defects, we offer a replacement policy within 30 days of purchase.

• ● Parts and Labor

As per our warranty clause, the coverage includes only service for a period of 12 months. Part and Consumables will be charged extra.

Making a Warranty Claim

In the unfortunate event that you need to make a warranty claim, we have a streamlined process in place to provide you with a hassle-free experience. Our dedicated customer service team will promptly review your claim and guide you through the next steps.

• ● Process for Making a Claim

Customers can initiate a warranty claim through our website using the Service Complaint Form.

• ● Documentation Required

To process your warranty claim, please provide the original invoice as documentation. Kindly ensure that you have this documentation readily available when submitting your claim. This will facilitate quicker processing and ensure smooth handling of your claim.

• ● Product Registration

Product registration is not required. Customers can directly register their complaints using the Service Complaint Form.

• ● Transferability of Warranty

It is important to note that our warranty is not transferable to subsequent owners in the event of the equipment being sold or transferred. The warranty coverage remains valid only for the original purchaser and is non-transferable. We recommend informing any potential buyers of this limitation to avoid any confusion or misunderstandings.

• ● Shipping and Transportation Costs

Please be aware that the warranty does not cover shipping or transportation costs for repair or replacement. Any costs incurred for shipping the defective equipment to our service center will be the responsibility of the customer. We apologize for any inconvenience this may cause and recommend using a reliable and insured shipping service for the safe transit of your equipment.

• ● Returning Defective Equipment

Defective equipment can be returned for repair through proper service and shipping documentation. Ensure that the equipment is securely packaged to prevent any further damage during transit. It is advisable to include a copy of the warranty claim form and the original invoice with the returned equipment to facilitate the processing of your claim.

• ● Replacement Parts

There are no warranties on the replacement parts used in the repair process.

• ● Additional Support Services

Apart from our warranty coverage, we also offer additional support services to enhance your experience with Sky Tech products. Our dedicated technical support team is available to assist you with any product-related queries or technical issues you may encounter.

Furthermore, we provide the option to purchase extended warranties for select products to ensure your ongoing satisfaction.

• ● Exclusions and Modifications

There are no exclusions or modifications to the warranty for specific products or circumstances.

• ● Geographic Limitations

Our warranty is valid without any geographic limitations, ensuring consistent coverage wherever you are.

We hope that this comprehensive guide has provided you with a clear understanding of Sky Tech's warranty coverage. At Sky Tech, we are committed to delivering high-quality products and ensuring your satisfaction.

Should you have any further questions or require assistance with a warranty claim, please do not hesitate to reach out to our customer service team. We value your trust in our brand and look forward to serving you in the best possible way.